I was just forwarded this someone in my household who watches our server. That’s it folks. I’ve been a hold out for a long time, but this is honestly it.

They want me to pay to stream content that I bought from my hardware transcoded also on my hardware.

I’ll say it. As of today, I say Plex is dead. Luckily I’ve been setting up Jellyfin, I guess it’s time to make it production ready.

Edit I have a Plex Pass. More comments saying “Just buy a plex pass” are seriously not getting it. I have a Plex Pass and my users are still getting this.

  • Kyle@lemmy.ca
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    21 hours ago

    In case people aren’t clear on what’s happening, here is a graphic that illustrates what’s happening.

    • WhyJiffie@sh.itjust.works
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      21 hours ago

      I have never used plex, and never will because I like my privacy, but that 20 usd a year does not sound much. thats less than 2 usd a month

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        14 hours ago

        People are angry because everyone’s spent too much time on social media and are used to assuming the worst and flying off the handle.

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    the people giving their bandwidth away for free now want money to pay their bills?

    To clarify, I disagree with needing an account (sharing my email) with Plex in the first place, and personally would not purchase what is essentially CDN or VPN depending on how plex distributes your content to your end users. However, from these comments it seems like this was a free service they offered and now want money for it, because it is not profitable. Enshittification? Sure, but not unexpected. Apparently this doesn’t affect you if you stream locally either.

    This does complicate things though since now users have to consider paying a subscription for network security or begin distributing OpenVPN configurations to people. In some cases it won’t be possible, like on your TV.

    • Scrubbles@poptalk.scrubbles.techOP
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      That’s essentially my point of view. Plex enshittified. I was angry at how they handled the enshittification, throwing my users into a flurry, but I’m also not surprised that they’re doing it.

    • masterspace@lemmy.ca
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      23 hours ago

      Ok, how do you access Jellyfin remotely?

      Well you have to setup wireguard or a vpn tunnel to trick your device to thinking it’s on the same local network as your server.

      Ok, how do you think you can avoid paying Plex’s remote streaming if you really really don’t want to just buy a lifetime Plex pass?

      • WhyJiffie@sh.itjust.works
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        21 hours ago

        its not tricking your device, that’s how you maintain a connection to your home network. you don’t even need to send all traffic through the tunnel, most wireguard apps can do split tunneling per app.

        setting up wireguard is really not that hard, and you don’t even need to update it because it’s in the kernel.

        Ok, how do you think you can avoid paying Plex’s remote streaming if you really really don’t want to just buy a lifetime Plex pass?

        with wireguard.

        or open up 80 and 443 and let the fun begin if you are adventurous.

      • piccolo@sh.itjust.works
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        The vpn is only needed for if

        A. Your behind a CGNat

        B. On a dynamnic ip and dont want to setup a dyndns.

        C. isolating your network from the outside for security reasons.

        • masterspace@lemmy.ca
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          21 hours ago

          Yes, but the point is that if you setup Wireguard then your Plex streaming is now local and free.

        • masterspace@lemmy.ca
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          Yes, now keep going with that train of thought and imagine what would happen if you put Plex behind the same wireguard setup. Specifically whether or not Plex would consider that local or remote streaming.

          • WhyJiffie@sh.itjust.works
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            21 hours ago

            plex should consider that local, because now your traffic goes through that network, and reaches computers and services on that network. except if it relies on broadcasts, because wireguard does not forward broadcasts, but even with jellyfin that only affects automatic server discovery and DLNA, if you type in the URL it will work

            • masterspace@lemmy.ca
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              Yes, so then OPs issue with Plex charging for remote streaming are irrelevant.

              By nature of setting up Wireguard for Jellyfin, you’ve eliminated the entire purpose of switching to Jellyfin in the first place.

              • WhyJiffie@sh.itjust.works
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                21 hours ago

                you’ve eliminated the entire purpose of switching to Jellyfin in the first place.

                if we are only looking at this issue, then yes

                • masterspace@lemmy.ca
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                  20 hours ago

                  Outside of ideological reasons or fears of further enshittification, is there anything Jellyfin does better? (Honest question)

          • ohshit604@sh.itjust.works
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            Apologies I neglected to the read your entire comment, all in all I suspect it’ll be a logistical nightmare for Plex.

            • masterspace@lemmy.ca
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              Yeah, my only point is just that if you’re going to switch to jellyfin because of this, you’re going to have to setup wireguard, at which point you’ve circumvented the original issue that made you go to Jellyfin.

              If you really can’t stand Plex on an ideological basis that’s one thing, but I dont think most people here realize the above about wireguard.

      • gravitas_deficiency@sh.itjust.works
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        22 hours ago

        I’ve got a lifetime plex pass I picked up on a deal ages ago; at this point it’s more that I don’t like the direction that plex is taking the platform, and policies like this fall under that dislike.

        • masterspace@lemmy.ca
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          Previously they charged unlock fees to every user of their android and iOS apps no matter what. Now those fees are gone and you just have to pay for remote streaming if the server owner doesn’t have a Plex pass.

          I really don’t see any problem with this. It’s just shifting pricing from all users to just users who aren’t paying for a Plex pass.

      • MajesticElevator@lemmy.zip
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        why can’t you expose it like Plex? You can do it… I don’t get your comment

        Just open the right ports or config a reverse proxy 🤔. No need for a VPN

          • MajesticElevator@lemmy.zip
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            11 hours ago

            Understandable, then I guess you can still try to reverse proxy it with an unknown route like myserver.com/ld5S7fR1Z4D7ZlR/ which isn’t ideal but might still be a way. Not sure if that’s really secure though, but at least it should prevent scraping

            IP whitelisting might also be a thing, but it’s a pain to setup and the VPN solution might be easier 👀

            Let’s hope they address those issues.

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    I have a Plex Pass and my users are still getting this.

    To be crystal clear to anyone getting this email: if the server admin has a Plex Pass, users need to do nothing to continue as normal. The streaming pass is only for users who aren’t connecting to a server that has a Plex Pass.

    What I find shitty about this is that it’s being indiscriminately sent to every Plex account. There’s bound to be lots of people who don’t understand what this means who will be tricked into buying a streaming pass they don’t need at all. I’ve been getting messages from my users all day asking wtf is going on, and I’m getting tired of trying to convince them to just ignore the email.

      • i_stole_ur_taco@lemmy.ca
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        10 hours ago

        Given Plex’s users, I think it’s appropriate to notify everyone with a Plex account for changes like that. No issue there.

        What I take issue with is that email. It’s at best lazy and at worst manipulative. It’s worded like “if you stream media you need to buy this new pass”. Ok, clear. This free app I use now costs money.

        But then they slap on “alternatively, if you connect to a server with a Plex Pass don’t worry about it”. But that’s not something the majority of consume-only users are going to understand. I have about 15 regular users and the only one who knew what that meant was the one who runs their own Plex server.

    • remon@ani.social
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      22 hours ago

      I asked around a bit, but so far none of my users have recieved an email. Other people with their own server (and a plex pass) also haven’t gotten any complains. But I pretty much only have two types of users, own server + plex pass or no pass but almost certainly only connected to my server (mostly family).

      It seems the e-mails were quite selectivly send out only to people that were actually affected by the change.

    • Scrubbles@poptalk.scrubbles.techOP
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      That’s where my head was. If anything, it threw all of my users into a panic, thinking that they had to suddenly start paying. I had a couple immediately uninstall the apps. I don’t blame them, the way it was worded it was pretty much pushing them that they had to. Plex undid years worth of trust right there with them.

      • sugarfoot00@lemmy.ca
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        What gets me is that they didn’t message plex pass holders about this first. I would have gladly let my users know that they need to do nothing. Instead I’m fielding all kinds of panicked messages.

        • Scrubbles@poptalk.scrubbles.techOP
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          Same. Their wording was obviously meant to push them into just buying the membership. They chose language that sounded like you have to buy it ~or talk to your server admin~.

          It should have been “Talk with your server owner, <<Server owner name>> to see if you need to purchase a subscription or not”. Language like that would be very clear - but they chose not to do that.

          Or even better. <<ServerName>>, which is ran by <<ServerOwner>> already has a plex pass subscription, you can continue watching without a subscription! Gee, how nice that would have been.

    • palmtrees2309@lemm.ee
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      I was reading your comment and the just came in the inbox. Lol I don’t even use plex at this point.

    • Variants of Concern@lemmy.one
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      I guess if they know that the user only connects to one server that has a plex pass then they can filter down the email, the thing that keeps me from trying to move to jellyfin yet is that most of my users use multiple servers as a lot of my friends host plex so we cross share to get more coverage

  • LeninOnAPrayer@lemm.ee
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    Yeah if I didn’t buy lifetime pass for like $50 years and years ago I’d be done with Plex probably.

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    2 days ago

    “Yes they are your files on your hardware in your home using your internet bandwitdh. But uh… fuck you.”

    • kalpol@lemm.ee
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      Came here to type this and forgot, and thought this was my comment :D

    • SmoothLiquidation@lemmy.world
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      I used Plex way back when it was really just a desktop client that I ran on a Mac Mini. Once they wanted me to make an account with them to watch my own stuff I found a different solution.

      I’ve been on Jellyfin for years and I am sure there are some features that I don’t have, but it works great for my setup. I have a docker running on my NAS and two shield tvs connected around the house. I keep all my content in a codec that plays on the clients just fine and everyone is happy.

    • masterspace@lemmy.ca
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      22 hours ago

      My god people.

      If you setup Wireguard to use Jellyfin remotely, that would also get around Plex’s fees for remote streaming.

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    They can just adjust their pricing like that without a warning before hand? Who do they think they are?

    Sad to see Plex becoming another target of enshittification.

    enjoy intro pricing on a Remote Watch Pass

    why would someone enjoy paying for what was free?!

    • Scrubbles@poptalk.scrubbles.techOP
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      Right? Absolutely ludicrous. I can’t get over how they can be so arrogant to think they deserve money for that. It’s core functionality that existed before they forked off of emby. They didn’t even write that code. Then they have no infrastructure for it, because it transcodes and streams from my server over my network. Any infrastructure they have in that process is nothing I wanted (looking at the auth that for some reason needs to phone home).

      No, this is too far, I’m officially leaving Plex.

      • macniel@feddit.org
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        2 days ago

        And Jellyfin shall welcome you with open sourcey arms.

        add some wireguard leases so that you can share access to it with your friends, and presto :)

          • macniel@feddit.org
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            2 days ago

            I mean if you want to open up your network to the outside, sure. but a VPN would be a bit more safer, right?

              • masterspace@lemmy.ca
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                Guess how you would get around Plex’s remote streaming fees. Guess what service would be appropriate for tricking two devices into thinking they’re on the same local network.

      • masterspace@lemmy.ca
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        Incorrect.

        They are not charging for local streaming on your network. They are just charging for remote streaming, something that wasn’t part of emby, does use their servers and network bandwidth, and chews up a huge amount of development time.

        For comparison, do let us all know which media server youre jumping to that supports secure and seamless remote streaming across a wide variety of devices and ecosystems

        Just buy a lifetime Plex Pass and pay for the software you use. If you had years ago this wouldn’t be a problem and you literally would not notice that money being gone at this point.

        $150 to perpetually operate a media server with free software updates is a ridiculous deal.

              • masterspace@lemmy.ca
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                Yeah, or that they misconfigured something or didn’t sign into their account, or that it’s a random bug.

                Because if you have a Plex pass your users don’t have to pay anything for remote streaming. And OP is apparently unaware of the well publicized change so I’m thinking they’re the unreliable narrator.

                • potpotato@lemmy.world
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                  I have a lifetime pass. Shared user got this message. It seems like a generic alert to people without a pass.

        • ReallyActuallyFrankenstein@lemmynsfw.com
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          They are not charging for local streaming on your network. They are just charging for remote streaming, something that wasn’t part of emby, does use their servers and network bandwidth, and chews up a huge amount of development time.

          I’m sorry, what? How does me hosting my content on my server connected to the Internet with a connection I pay for, to a remote client that I own and also connected to the Internet that I pay for, “use their servers and network bandwidth”? How is basic remote streaming functionality that existed for the entire time I’ve used it “chew up a huge amount of development time”?

          Their development time - the things they’re bleeding self-hosted users to fund through this change - is entirely focused on their AVOD-hosting, SVOD-hub garbage that every other streaming startup is doing.

        • Scrubbles@poptalk.scrubbles.techOP
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          2 days ago

          Define remote streaming, because they all support it unless there’s some term I don’t know about. Jellyfin allows me to remote stream out of the box - just like Plex used to.

          The only thing I can think of that you’re referring to is the proxied streaming thing, which I don’t care about anyway. Jellyfin connects directly to my new server

              • masterspace@lemmy.ca
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                22 hours ago

                Lol, if you expose a Jellyfin server to the open internet you deserve what happens to your devices.

                • curbstickle@lemmy.dbzer0.com
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                  1 day ago

                  I do.

                  And I wasn’t bitching about Plex. This was my first comment in this thread.

                  That said, I’m also a lifetime Plex Pass subscriber, since waaaayyyyy back. And I’ll add that this is clearly a shitty money grab, and Plex deserves the complaints.

        • macniel@feddit.org
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          You know what’s a bigger deal? Zero bucks (but please donate to jellyfin as it’s only fair) when you already have your server from which Plex streams your content from and add Wireguard for remote access.

          • masterspace@lemmy.ca
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            Lmao.

            It’s so unfair that plex charges an incredibly small amount of money for development…

            also donate to jellyfin development it’s only fair.

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              Yeah the difference is voluntary. If i can choose to donate $50 to help development on an open source project, or be forced to pay $150 to support some fucking corporate enshittification, youre damn sure id rather donate. But the point is no one has to if they don’t want to or can’t afford it.

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                I paid $150 like 8 years ago for rock solid media server software with continual updates and client applications continuously updated for virtually every platform available.

                You have to be insanely entitled and whiny to think that’s corporate enshittification or a bad value. Get some perspective.

                • emeralddawn45@discuss.tchncs.de
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                  Yeah my perspective is that an open source app that never charges you is better than one than literally fits the definitikn of enshittification by charging more money while decreasing functionality.

    • masterspace@lemmy.ca
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      They announced this ahead of time. I got the email. They gave everyone a heads up with enough time to buy a lifetime Plex pass at the previous rate.

  • Scrubbles@poptalk.scrubbles.techOP
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    and what the hell do they think they deserve my money for anyway? What feature have they brought server owners over the last… 2 or 3 years? Seriously what have they done for us? Last thing I remember is credit skip - which was years ago now.

    • jnod4@lemmy.ca
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      Wait they’re charging people for the privilege of using one’s hardware and bandwidth to share to friends??

        • Scary le Poo@beehaw.org
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          It IS a cloud service. You should be smart enough to understand why.

          How many manual connections have you had to set up for your users? That’s right, none. Why? Because Plex does it for you. That’s that cloud part that you are so desperately ignoring.

          • Scrubbles@poptalk.scrubbles.techOP
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            It’s literally just pointing them to my IP. It’s a bit of networking. How many manual connections have I set up? Most of them. I have DNS. I opened up 32400. That’s also all I had to do to get streaming to work with Jellyfin. Literally the only difference in getting Jellyfin “remote streaming” up and running is giving my users their username, password, and (DNS or IP) address.

            That’s literally all plex is doing. It’s a dynamic DNS service, that tells your users how to connect to you for you. DynDNS or any dynamic DNS service can do that for you for like, 2 dollars a year, if not for free - or you can pay for a static IP. If someone can run a plex server, then they have enough networking knowledge to be able to set up dynamic dns.

            • sudneo@lemm.ee
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              Plex works even without DDNS and port forwarding. What you are talking about is otherwise not possible for people with restrictive firewalls or with CGNAT.

              I agree with you that if you expose the service through the internet, then yes, it’s just a DDNS remapping and their costs are tiny, but if you don’t it does go through their infra.

              • Scrubbles@poptalk.scrubbles.techOP
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                23 hours ago

                It does, and I concede that, but they do nag you constantly about it. And honestly, if that was the case then I’d say they could charge on that if they were clear why they had to all of a sudden after 10 years, but then I would say it should just be a charge to use their relay network, and have it be easily opt-out able. Maybe a guide on how to set it up yourself

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            I’m very aware, that’s why I said that. OP’s users are unaffected. Everyone got the email. It doesn’t mean that everyone is affected.

            • AwesomeLowlander@sh.itjust.works
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              If I’m paying for a pass, and my users are getting emails that they need to sign up for a paid account, you better believe I’m getting annoyed. That’s a plain cash grab.

              • AmbiguousProps@lemmy.today
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                I don’t deny that they should’ve only sent it to affected users. But it’s an important thing to point out. In another thread, OP argued with multiple people because they thought the users would have to pay, before finally stating that even if the users didn’t have to pay, it was upsetting that the emails were sent.

                Thus my comment about it not affecting users where the server owner had Plex Pass. Both Plex and OP were mistaken imo.

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    Plex pass pricing didn’t change for 10 fucking years. You can still stream locally (which is exactly what you’re doing if you’re using wireguard with Jellyfin, so you can use wireguard with your Plex and have the exact same experience) without a Plex pass.

    If the server owner has a Plex pass then you need do nothing.

    And for FUCKS SAKE, do NOT expose Jellyfin to the internet. It is an insecure pile of shit.

    Plex also warned a month ahead of time without changing pricing so that people could get lifetime Plex pass at the old price.

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    Your users can still stream your content because you have plex pass. This is just notifying everyone who’s on a free account.

    • Scrubbles@poptalk.scrubbles.techOP
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      1 day ago

      Well no, they notified everyone, and my users freaked out, rightfully so. One immediately uninstalled the app because of it. So, that trust is just gone. Then second, I’m angry that they’re removing functionality that has been free for a decade for… reasons? As I explain elsewhere, there’s negligible cloud overhead for it. If this was a new feature that was locked behind plexpass or something - fine. Removing functionality I can’t get behind. Sure, my server would keep working, but this is the last straw for me. It’s obvious what’s happening over there, and my users don’t trust it. So I’m out.

    • Reddfugee42@lemmy.world
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      1 day ago

      Except it notified everyone whether their server has a pass or not. In other words, people who don’t need to buy a streaming pass were just told they have to buy a streaming pass.

  • MajesticElevator@lemmy.zip
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    19 hours ago

    You state that you have a plex pass and are a server owner. In that case you shouldn’t be affected, yet you’re saying you are… what?

    • Scrubbles@poptalk.scrubbles.techOP
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      19 hours ago

      Just because I’m not affected doesn’t mean it’s not enshittification, and removing functionality that was free for over a decade.

      • MajesticElevator@lemmy.zip
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        15 hours ago

        Oh yea but I mean this change isn’t recent (well, it is but it was announced some time ago), so I focused on the part where you said that even plex pass didn’t work

        I’m focusing on your edit