I have a damn Thinkpad T495, so not thaat old, but “oUT oF WaRrAnTy”.
I need Windows for work stuff, so I tried installing it and that shit misses drivers. Downloaded .exe drivers and put them to a seperate USB stick (after giving up the wish to include them in the ISO).
But supposedly these drivers are installers and not direct executables, and I have no idea of Windows. So well… contacted their support.
First, if its not a hardware problem it doesnt exist. Did the typical thing, click through the “Oh maybe its a problem with X?” “No, I know your stupid FAQs wont help me, other problem”
Support mail? No way.
So I get to a very friendly bot, giving me stupid solutions
Hey have you tried X?
Not helping, I want to get a mail contact
So would this help?
It does not help me, I need to speak to a human.
maybe this?
fuck you
Oh, I am sorry not being able to help, here is a list of options.
That damn list suddenly had a support mail? Lol? These bots really react best if you plain up harass them. I reproduced this exact scenario twice.
For Lenovo, install Win10 from a USB, install Lenovo Vantage, hit update.
For Dell, install Win10 from a USB, install Dell Command Update, hit update.
Manuallyneeding to find and install drivers stopped being a thing after Win10 1709, which was 6 years ago at this point.
Win10 will almost always get you fully updated drivers if you just keep hitting Windows Update on a fresh install.
I always do that if I’m on the phone and the stupid bot is being unhelpful. And especially if my call might be monitored. “No you stupid fucking bot that didn’t work. I want to talk to a human” “Fuck you. Get me a person to talk to”. etc. It’s the fastest way
It probably won’t always work, but pressing 0 is usually a “hidden” option that’ll connect you to a human. It used to be used to connect people to an operator, and many companies still use it that way, even if they don’t advertise it.
Yo I have a story for you.
I have a damn Thinkpad T495, so not thaat old, but “oUT oF WaRrAnTy”.
I need Windows for work stuff, so I tried installing it and that shit misses drivers. Downloaded .exe drivers and put them to a seperate USB stick (after giving up the wish to include them in the ISO).
But supposedly these drivers are installers and not direct executables, and I have no idea of Windows. So well… contacted their support.
First, if its not a hardware problem it doesnt exist. Did the typical thing, click through the “Oh maybe its a problem with X?” “No, I know your stupid FAQs wont help me,
other problem”Support mail? No way.
So I get to a very friendly bot, giving me stupid solutions
Not helping, I want to get a mail contact
It does not help me, I need to speak to a human.
fuck you
That damn list suddenly had a support mail? Lol? These bots really react best if you plain up harass them. I reproduced this exact scenario twice.
I just say “agent” until it gives me one, works like a charm!
For Lenovo, install Win10 from a USB, install Lenovo Vantage, hit update. For Dell, install Win10 from a USB, install Dell Command Update, hit update.
Manuallyneeding to find and install drivers stopped being a thing after Win10 1709, which was 6 years ago at this point. Win10 will almost always get you fully updated drivers if you just keep hitting Windows Update on a fresh install.
I always do that if I’m on the phone and the stupid bot is being unhelpful. And especially if my call might be monitored. “No you stupid fucking bot that didn’t work. I want to talk to a human” “Fuck you. Get me a person to talk to”. etc. It’s the fastest way
It probably won’t always work, but pressing 0 is usually a “hidden” option that’ll connect you to a human. It used to be used to connect people to an operator, and many companies still use it that way, even if they don’t advertise it.
Related XKCD: https://xkcd.com/806/