• reddig33@lemmy.world
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    5 days ago

    Good luck with that. I filled out the paperwork last year to have mine deleted and never got confirmation. Now that they’re bankrupt, I doubt there’s anyone on staff who could handle it.

  • Q The Misanthrope @startrek.website
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    4 days ago

    They’ve been in the news daily with issues, Financial and otherwise. The sudden rush of people now just slows it all down.

    I am glad I signed up yeas ago though, it was a hopeful time when I assumed technology would help fix us, and give us answers, and help me know things no humans before us could know.

    Half the crap I downloaded from them is meaningless. Family tree is proprietary, and everything else is in formats I don’t know what to do with. Not like I’ll upload it again but it’s just files I have with no purpose now.

  • doylio@lemmy.ca
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    5 days ago

    It asks for your birthday to delete/access your data, but I used a fake one when I signed up…

      • doylio@lemmy.ca
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        5 days ago

        I tried to hide my identity as much as possible when I made the account. This included using a pseudo-random email address, fake name, fake address, and (unfortunately) fake birthday, as all of those things could be used as foreign keys to try to match my identity

        • RightEdofer@lemmy.ca
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          4 days ago

          The real DNA negates a lot of that unfortunately. If any family member also used the service they can use that to triangulate your identity.

    • douglasg14b@lemmy.world
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      5 days ago

      Let this be a lesson to write down any fake data you enter into accounts.

      My keepass entries maintain all the fake form into for each account, makes it possible to move forward in instances just like this.

  • dan@upvote.au
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    5 days ago

    I requested a download and am waiting for that to be available before deleting it from 23AndMe.

    • rowdyrockets@lemm.ee
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      5 days ago

      Same. That was 2 days ago and nothing yet. I’m skeptical they even have staff to complete these requests. Not sure how long I’m gonna wait before just pulling the trigger. I’m planning to scramble as much data as possible and change my address to somewhere in California but doubtful that will do much.